Search found 9 matches

by laivando
02 Apr 2019, 18:25
Forum: Help
Topic: CKEditor losing color during Paste To Word function [SOLVED]
Replies: 8
Views: 4592

Re: CKEditor losing color during Paste To Word function [SOLVED]

Hi all,

Any idea to fix this issue. It's not working with 5.0.34
by laivando
20 Nov 2018, 13:47
Forum: Help
Topic: Help - Auto creation appointment from ics file
Replies: 1
Views: 1100

Re: Help - Auto creation appointment from ics file

Any idea for this help?
by laivando
19 Nov 2018, 09:58
Forum: Help
Topic: Help - Auto creation appointment from ics file
Replies: 1
Views: 1100

Help - Auto creation appointment from ics file

Hi all, I've just provisioned a Calendar from OTRSAppointmentCalendar 5.0.2 package. I want to auto creation an appointment when: 1. User create an event (meeting) from email client (outlook, thunderbird...) and invite an agent (send email to agent's email and collect by OTRS). I think i can auto im...
by laivando
28 Aug 2017, 12:08
Forum: Help
Topic: FAQ template or HTML editable in CMDB
Replies: 0
Views: 1254

FAQ template or HTML editable in CMDB

Hi all,

Is there any way to
1. Create template for FAQ.
2. Make note in CMDB editable HTML, i want to show image in CMDB.

Tks,,
by laivando
18 Aug 2016, 11:00
Forum: Help
Topic: Postmaster filter - dynamic fields
Replies: 12
Views: 5863

Re: Postmaster filter - dynamic fields

So Great :D

I will try and give a feedback.

Many thanks
by laivando
18 Aug 2016, 06:38
Forum: Help
Topic: Postmaster filter - dynamic fields
Replies: 12
Views: 5863

Re: Postmaster filter - dynamic fields

Hi reneeb,

I'm not a perl master, so can you give me advise (or link that you provided)

Thanks.
by laivando
17 Aug 2016, 05:23
Forum: Help
Topic: Postmaster filter - dynamic fields
Replies: 12
Views: 5863

Re: Postmaster filter - dynamic fields

I want to store all value (user1, user2,.. userN) into ONE DynamicField_Cus (and remove duplicate value).
Is there any way to do this?
I don't want use many DynamicField so much.
by laivando
17 Aug 2016, 03:46
Forum: Help
Topic: Postmaster filter - dynamic fields
Replies: 12
Views: 5863

Re: Postmaster filter - dynamic fields

Hi Eggllo,

Thanks for your reply.

I will try and give a feedback.
by laivando
16 Aug 2016, 06:22
Forum: Help
Topic: Postmaster filter - dynamic fields
Replies: 12
Views: 5863

Re: Postmaster filter - dynamic fields

Hi Crythias, et al I tried to configure a postmaster filter that populates a ticket dynamic field as a followUp. If any email arrives From user1@company.com, i want to update value cus_user1 in Dynamicfield_Cus. Like this for From user2, user3,.. userN. I want to keep old value before update new val...