Hi all,
I have a list of tickets in a queue that I want to close (closed successful), unfortunately they are scattered...
Do you have some ideas?
Thanks!
Search found 4 matches
- 14 May 2015, 10:25
- Forum: Help
- Topic: Close a list of ticket
- Replies: 1
- Views: 1089
- 16 Apr 2015, 11:17
- Forum: Help
- Topic: Dashboard Error
- Replies: 3
- Views: 945
Re: Dashboard Error
verify the entry in sysconfig and see if there are parameters that are no longer working because you changed labels of the search criteria. Yes Crythias, was that! I have another problem now :mrgreen: I have installed a new OTRS 3.3.12 (Backup) with ITSM Module and I would to import all Change crea...
- 25 Mar 2015, 15:09
- Forum: Help
- Topic: Dashboard Error
- Replies: 3
- Views: 945
Dashboard Error
Hi all,
are two days that I have this error in OTRS:
[Wed Mar 25 13:28:19 2015][Error][Kernel::Modules::AgentDashboardCommon::Run][434] Can't get element data of 0270-TicketQueueOverview!
Do you have some ideas/
Thanks
are two days that I have this error in OTRS:
[Wed Mar 25 13:28:19 2015][Error][Kernel::Modules::AgentDashboardCommon::Run][434] Can't get element data of 0270-TicketQueueOverview!
Do you have some ideas/
Thanks
- 25 Mar 2015, 15:06
- Forum: Assistenza
- Topic: Errore Dashboard
- Replies: 1
- Views: 52741
Errore Dashboard
Ciao a tutti,
e' da un paio di giorni che durante le normali attivita' su OTRS, mi esce questo tipo di errore (estratto dal log):
[Wed Mar 25 13:28:19 2015][Error][Kernel::Modules::AgentDashboardCommon::Run][434] Can't get element data of 0270-TicketQueueOverview!
Avete qualche idea?
Grazie!
e' da un paio di giorni che durante le normali attivita' su OTRS, mi esce questo tipo di errore (estratto dal log):
[Wed Mar 25 13:28:19 2015][Error][Kernel::Modules::AgentDashboardCommon::Run][434] Can't get element data of 0270-TicketQueueOverview!
Avete qualche idea?
Grazie!