Search found 3 matches

by skydiver
25 Aug 2016, 22:44
Forum: Marketplace
Topic: OTRS Consultant
Replies: 2
Views: 45758

OTRS Consultant

Have an existing http://www.jumpbox.com/app/otrs OTRS 3.2.10 instance running in Amazon. We use this for our internal support accors 20 restaurants We would like consultant services for the following items: - Upgrade our instance to the latest production version of OTRS - Configure our Postmaster to...
by skydiver
08 Jan 2015, 22:12
Forum: General
Topic: A postmaster filter for followups without a ticket number
Replies: 1
Views: 1461

A postmaster filter for followups without a ticket number

I am looking for help in implementing the howto listed: http://forums.otterhub.org/viewtopic.php?f=60&t=22681 on our otrs system. Since this howto was written for freetext functionality I am trying to decipher what needs to be modified for my Dynamic Field setup. I need help with trying to get t...