Znuny and ((OTRS)) Community Edition

We fixed part of this by modifying the Ticket -> Core::PostMaster - PostmasterDefaultPriority setting to our modified priority list. Now the error we are getting is: POP3S: Message 1/1 (otrsdev/mailserver) ERROR: OTRS-otrs.PostMasterMailbox.pl-10 Perl: 5.14.2 OS: linux Time: Thu Jul 10 07:13:05 2014...

After installing KIX4OTRS 6.0.4 on OTRS 3.3.7 with ITSM 3.3.7, we are now unable to fetch email. When we perform a manual run of the email using the following command: sudo ./otrs.PostMasterMailbox.pl -f 1 we receive the following error messages below: POP3S: Message 1/1 (otrsdev/mailserver) ERROR: ...

Tell you what, I changed the permissions on /opt/otrs/var/httpd/htdocs/skins/Agent/KIX4OTRS/ to allow rw for the group www-data (it was originally set only to allow read write to the OTRS user) and voila! Navigating to the index.pl works now. I am still concerned about the original errors however. PJ

I rebooted the server twice and this the only error I see on the apache error log: [Tue Oct 29 21:58:15 2013] [error] [client 192.168.101.4] File does not exist: /opt/otrs/var/httpd/htdocs/skins/Agent/KIX4OTRS/css-cache, referer: http://10.10.10.58/otrs/index.pl?Action=Logout;ChallengeToken=3f847faa...

We just installed KIX4OTRS 5.1 on OTRS 3.2.11 ITSM 3.2.9. We are encountering issues when we attempt to navigate to http://otrs/index.pl -- getting an Apache 500 error. Navigating to http://otrs/customer.pl works with no problems. Any thoughts on possible troubleshooting steps? Thanks in advance! PJ