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by nmarcilio
06 Apr 2015, 21:18
Forum: Geral
Topic: AdminSupport.tt: not found
Replies: 0
Views: 11498

AdminSupport.tt: not found

error OTRS-CGI-10 file error - AdminSupport.tt: not found!

O que é isso ? alguem pode me ajudar?
by nmarcilio
06 Apr 2015, 21:14
Forum: Geral
Topic: No State for open found!
Replies: 8
Views: 52199

Re: No State for open found!

Resolvido
by nmarcilio
27 Nov 2014, 16:15
Forum: General
Topic: How Enable this Feature ?
Replies: 1
Views: 820

Re: How Enable this Feature ?

How enable the field "Text Template"?
by nmarcilio
27 Nov 2014, 13:46
Forum: General
Topic: How Enable this Feature ?
Replies: 1
Views: 820

How Enable this Feature ?

Dears,

How enable this option? (please,see attached file )

We need load model of answers in new mail message.


Regards

Nemerson M
by nmarcilio
17 Jun 2014, 14:04
Forum: Geral
Topic: No State for open found!
Replies: 8
Views: 52199

Re: No State for open found!

Sim. Eu traduzi para português.

Yes. I translate to portuguese.
by nmarcilio
16 Jun 2014, 22:04
Forum: Geral
Topic: No State for open found!
Replies: 8
Views: 52199

No State for open found!

Prezados,

O que pode estar gerando este erro:

Mon Jun 16 16:21:58 2014 error OTRS-CGI-10 No State for pending reminder found!
Mon Jun 16 16:21:58 2014 error OTRS-CGI-10 No State for open found!
Mon Jun 16 16:21:58 2014 error OTRS-CGI-10 No State for new found!

Nemerson M
by nmarcilio
25 Oct 2013, 16:21
Forum: Geral
Topic: Texto automático
Replies: 0
Views: 1464

Texto automático

boar tarde Pessoal.

Como fazer no OTRS para que ele permita textos pré-definidos?

Como se fosse um modelo de resposta, porém em tickets novos ?

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