Search found 5 matches

by Andrea
07 May 2013, 09:31
Forum: General
Topic: customer access in otrs according to company of
Replies: 5
Views: 1222

Re: customer access in otrs according to company of

thanks crytias,
if I wanted to implement something like customizing in perl, could you give me some advice where to start?

Andrea
by Andrea
06 May 2013, 16:29
Forum: General
Topic: customer access in otrs according to company of
Replies: 5
Views: 1222

customer access in otrs according to company of

Hello to all. the title is a bit cryptic, I try to explain. Let us assume that a user (customer), belong to two different companies, I wanted to know if it is possible for the user in question has access to OTRS by selecting one of the two companies belong to, this by keeping only one user to access...
by Andrea
30 Apr 2013, 12:07
Forum: General
Topic: relationship between 2 Dynamics Fileds
Replies: 1
Views: 616

relationship between 2 Dynamics Fileds

Dear All, I will to use 2 or more dynamics fields (dropdown), one for informations about i.e. my product like Product1, Product2 and Product3; the others for the information about compontents of each product. For example when I select one entry in the first field, like Product1, in the second field ...
by Andrea
30 Apr 2013, 10:35
Forum: Come devo fare
Topic: customer accesso in otrs in base a compagnia di appartenenza
Replies: 0
Views: 38594

customer accesso in otrs in base a compagnia di appartenenza

Ciao a tutti. il titolo è un po criptico, cerco di spiegarmi meglio. ipotiziamo che un utente (customer), appartenga a due compagnie differenti, volevo sapere se è possibile che l'utente in questione, possa accedere ad OTRS selezionando una delle due compagnie di appartenenza, questo mantenendo solo...