Znuny and ((OTRS)) Community Edition

I am running OTRS 4.0.8 on CentOS 6. My server's /etc/resolv.conf specifies two nameserver IP addresses. In the Framework->Core section of OTRS sysconf the CheckMXRecord setting is defaulted (i.e. Yes) and the CheckMXRecord::Nameserver field is not set. When the DNS server that is listed first in /e...

Those mods don't cater for the NextState field's default value being configured as a "pending" one. Here are my amended versions of the changed sections: In AgentTicketEmail (or AgentTicketPhone): <script type="text/javascript">//<![CDATA[ $('#NextStateID').bind('change', functio...