Znuny and ((OTRS)) Community Edition

Hi all,

when im publishing my customer.pl through ISA it appears strange (see screenshot). this appears absolutely fine over the local path.

any ideas?
thanks

Hi All,

attached is the error i get when i try configuring the iPhone app. anyone successfully got this working or come across this error before?

ta much

Hi All, i am using Fetchmail, all works fantastically. i nearly have the system to go live via mail monitoring. However i have 100's of Customers to add to the Customer DB, which is going to be a gradual process as i plan to implement this to my Companies 1 by 1 for a smooth roll out. so... I want t...

Say you would want to return the blocked message to the sender, would you use $GetParam{SenderEmailAddress} for the 'To' field?

thanks

i would also like to know this one!

Hi could someone please let me know of the easiest way to have the following process: email is received but an un-registered customer > an auto response is then returned to them informing that their query cannot be dealt with as they are not registered in the customer database which includes details...

i have managed to get this working now thanks.

....nope.

could you point me in the right direction of how to set this up!

Thanks
James

Hi, i have created a 'Notification (Event)' for when calls are closed to inform the customer via email but this doesnt seem to work. this is how i have set it: Admin > Notifications (Event) Add Notification Recipient Groups: Customer Event: TicketStateUpdate State: closed successful; closed unsucces...